Family-owned gutter company serving Caldwell, Burke & Catawba Counties
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Warranty information

Workmanship and Product Warranties

See what McCloud Gutter covers, what each manufacturer covers, and which written warranty controls a product claim.

Two different types of coverage

McCloud Gutter

Installation workmanship

Our limited workmanship warranty covers eligible problems caused by McCloud Gutter’s installation workmanship, subject to inspection and written limitations.

Read the workmanship warranty

Manufacturer

Product and material warranty

The product manufacturer controls material, manufacturing, sturdiness, clogging, transfer, registration, maintenance, exclusions, and available remedies.

Important distinction

One does not become the other

McCloud Gutter does not independently assume a manufacturer’s promises unless a written McCloud Gutter agreement specifically says otherwise.

Controlling disclaimer: Manufacturer warranty coverage is subject to the manufacturer’s current written terms, installation requirements, documentation or registration requirements, maintenance requirements, exclusions, and claim approval. McCloud Gutter’s workmanship warranty is separate.

Gutter-protection warranties

Alu-Rex

Current written warranty sheets are available for DoublePro®, T-Rex®, and Gutter Clean Pro®. The terms differ by product.

Review the Alu-Rex summaries

Hydro Flo

The supplied written form provides a 50-year transferable material warranty for manufacturing defects. It excludes removal and reinstallation labor, lists registration and transfer steps, and includes a manufacturer claim process.

Review the Hydro Flo warranty summary

Pro Flo

The supplied written form provides a 45-year transferable material warranty for manufacturing defects. It excludes removal and reinstallation labor, lists registration and transfer steps, and includes a manufacturer claim process.

Review the Pro Flo warranty summary

How a warranty concern is handled

Start with McCloud Gutter

Provide the address, invoice if available, photos, and a description of the issue.

Identify the cause

We separate installation workmanship from product defects, maintenance, storm damage, roof conditions, fascia, and drainage-design conditions.

Use the correct coverage

McCloud Gutter handles covered workmanship. Manufacturer claims follow the manufacturer’s current written process and final decision.

Warranty questions

Are gutter guards maintenance-free?

No product should be treated as maintenance-free under every roof and tree condition. Surface debris, valleys, pollen, grit, and unusual water flow may still require inspection or cleaning.

Does a clog automatically mean the installation is defective?

No. The cause must be inspected. A manufacturer’s performance warranty may apply only under its written conditions, while other clogs can result from maintenance or unusual property conditions.

Will McCloud Gutter file the manufacturer claim?

We can help identify the product and provide available records. Unless stated otherwise in writing, the homeowner remains responsible for satisfying the manufacturer’s claim requirements and the manufacturer makes the coverage decision.