What is covered
Manufacturing defects in the Pro Flo panel under normal use and conditions. The warranty is expressly limited to material coverage.
Manufacturer warranty summary
Pro Flo Warranty Information
The supplied manufacturer form states a 45-year transferable material warranty for manufacturing defects in the Pro Flo panel under normal use and conditions.
Pro Flo
45-year transferable material warrantyWritten warranty terms reviewed
Coverage stated on the form: the product is covered against manufacturing defects for 45 years from the installation date, and the warranty is transferable.
Labor and shipping
The manufacturer does not assume labor costs for removal or reinstallation. The form states that U.S. Aluminum will pay shipping costs related to product failure.
Excluded causes
Examples listed include improper installation, accident, hail, fire, flood, explosion, wind-blown objects, salt spray, harmful chemicals, abuse, vandalism, and improper maintenance.
The form also excludes incidental and consequential damages except where otherwise required by law. The manufacturer’s original document controls over this summary.
Registration and transfer
Original registration
The registration card should be completed and mailed within 30 days after installation. The form says failure to register does not void the warranty, but registration assists claim processing.
Transfer to a second homeowner
The form includes a second-homeowner transfer section and instructs the owner to submit it with a $10 processing fee to U.S. Aluminum.
Records to keep
Keep the original warranty form, installation contract, property information, installation date, installed footage, and contractor information.
Manufacturer-form note: the supplied Pro Flo form appears to contain template carryover references to “Hydro Flo” in the panel paragraph and “Shur Flo” in the original-homeowner certification line. McCloud Gutter has preserved the original document rather than silently changing manufacturer paperwork.
Manufacturer claim procedure
Give prompt written notice
The form directs claims to U.S. Aluminum, Inc., 4300 N. 124th Street, Wauwatosa, WI 53222, Attention: Warranty Department.
Include supporting records
Include a copy of the original warranty, the installing contractor’s contract, and three photographs of the failing product.
Product sample may be requested
If photographs are not enough to determine failure, the manufacturer may require a section of the product to be sent for examination.
McCloud Gutter’s role: our workmanship warranty is separate. We can inspect the installation and provide available records, but the manufacturer decides whether its material warranty applies and what remedy it provides.