Gutter installation details
Covered workmanship may include eligible fastening, pitch, sealed joints, outlets, end caps, corners, and downspout attachment installed by McCloud Gutter.
Workmanship warranty
We Stand Behind Our Work
McCloud Gutter backs eligible installation workmanship for the original customer while that customer owns the property. Manufacturer product warranties remain separate and are governed by their own written terms.
McCloud Gutter coverage
Original customer · original propertyWhat the workmanship warranty covers
This warranty applies to eligible work installed by McCloud Gutter and paid in full. If our inspection finds that a covered problem was caused by our installation workmanship, McCloud Gutter will determine the reasonable repair needed to correct that workmanship issue.
Guard installation workmanship
We cover the way an eligible gutter-protection product was installed by McCloud Gutter. Product performance and product defects remain subject to the manufacturer’s warranty.
Our remedy
McCloud Gutter may inspect, adjust, reseal, refasten, repair, or replace the affected work as reasonably necessary. The remedy is limited to correction of the covered workmanship issue.
What “limited lifetime” means here: coverage continues for the original customer while they own the property and while the installed system remains in normal service, subject to these written limitations. It is not a promise that every material or building component will last forever.
What is not a McCloud workmanship failure
Products and materials
Coil, paint finish, gutter guard materials, manufacturing defects, corrosion, fading, chalking, and other product issues are governed by the manufacturer’s written warranty, if any.
The building and roof system
Roofing, drip edge, fascia, soffit, framing, siding, foundations, underground drains, pre-existing damage, hidden rot, building movement, and conditions not installed by McCloud Gutter are not covered.
Weather, debris, and outside causes
Storms, wind, hail, ice, snow, falling limbs, animals, fire, vandalism, foreign objects, chemicals, pressure washing, unusual heat, and damage or alteration by others are excluded.
- Clogs, surface debris, overflow, or water concentration are not automatically installation defects. Roof valleys, upper-roof discharge, tree coverage, outlet capacity, downspout layout, and maintenance can all affect water flow.
- Normal maintenance, cleaning, sealant aging, ordinary wear, cosmetic changes, and service made necessary by neglect are not included.
- Work altered, repaired, removed, or reinstalled by another person may no longer qualify.
- Consequential or indirect property damage, lost use, interior damage, landscaping damage, and costs beyond correcting covered workmanship are not included to the extent permitted by law.
Tell us if something does not look right
We want the opportunity to inspect a concern before it becomes a larger problem. Contact us with the job address, a description, and photos when practical.
Contact McCloud Gutter
Call (828) 610-5002 or use our contact form. Include the original customer name and property address.
Let us inspect
We will determine whether the issue is workmanship, manufacturer coverage, maintenance, building condition, weather damage, or another cause.
Follow the proper warranty path
Covered workmanship is handled by McCloud Gutter. Manufacturer claims are decided under the manufacturer’s written terms.
Workmanship warranty questions
Is this the same as a material warranty?
No. McCloud Gutter’s workmanship coverage addresses eligible installation workmanship. Product and material warranties are issued by the manufacturer and have their own terms, exclusions, and claim process.
Does the warranty transfer when the property is sold?
McCloud Gutter’s workmanship warranty is for the original customer and is not automatically transferable. A manufacturer warranty may have separate transfer provisions.
Does gutter guard coverage mean the system never needs maintenance?
No. Surface debris and site-specific conditions can still require inspection or cleaning. Any manufacturer clog-free promise is governed by that manufacturer’s written terms.
How quickly should I report a concern?
Contact us promptly after noticing it. Delayed reporting can allow unrelated damage or deterioration to make the cause harder to determine.