Privacy Policy

Effective Date: October 10, 2025 McCloud Gutter LLC Serving Caldwell, Burke, and Catawba Counties Phone: (828) 610-5002 Website: www.mccloudgutter.com

1. Introduction

McCloud Gutter LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information you provide to us through our website, text messaging, forms, and other communication channels. By using our website or submitting your information, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information: - Your name, phone number, email address, and physical address. - Details about your service request or project. - Communication preferences, such as whether you wish to receive text messages or calls.

3. How We Use Your Information

We use the information you provide to: - Respond to your service inquiries and schedule appointments. - Send updates or reminders about your scheduled services. - Provide customer support and follow-up communication. - Improve our services and website experience.

4. SMS Messaging Policy

By clicking SUBMIT, you consent to receiving SMS messages from McCloud Gutter LLC. - Message frequency will vary based on communication needs. - Message and data rates may apply. - Reply HELP for assistance. - Reply STOP at any time to opt out of future messages.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Protection

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Only authorized personnel have access to the data necessary to perform their duties.

6. Third-Party Services

We may use trusted third-party services (such as payment processors or scheduling software) to help operate our business. These providers are not permitted to use your information for their own marketing purposes.

7. Your Rights

You may: - Request access to the information we hold about you. - Request corrections to inaccurate information. - Withdraw consent for communications at any time (for example, by replying STOP to text messages).

8. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.” Continued use of our services after changes means you accept the updated terms.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us: Phone: (828) 610-5002 Email: info@mccloudgutter.com Website: www.mccloudgutter.com